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Intranet Administration
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Intranet Discussion
The Intranet Journal Discussion Forum
Intranet Journal's new discussion forum lets you ask for opinions, get answers to questions, and discuss Intranet Journal articles. [Register for the forum]

Inside Spyware
A Guide to Finding, Removing and Preventing Online Pests
Online pests can range from the annoying to the downright dangerous. This Intranet Journal guide takes a step-by-step approach to diagnosing, removing and preventing spyware infestations.
Creating a PHP-Based Content Management System
Creating a PHP-Based Content Management System
For six months in 2004, Intranet Journal's Peter Zeidman published a tutorial on using the PHP programming language to build a content management system (CMS).

Visit: http://www.intranetjournal.com/php-cms/

How Do I...? Intranet FAQs and How-To Guides
How Do I...
We've developed a knowledge base from Intranet Journal articles to help our readers find the answer to common questions. When used with the Intranet Journal Discussion Forum, our How Do I... section harnesses the experience of Intranet Journal readers and writers to help solve common problems.

Visit Intranet Journal's knowledge base at http://www.intranetjournal.com/howdoi.html


The New IT Hot Topic: Energy Costs

It’s not enough to deal with widespread security threats and new technology around every bend, now IT executives need to put “energy manager” in their job description. [more Administration]

Breaking the Content Maintenance Routine
Intranet content managers must be given some variety to keep things fresh and reduce the possibility of boredom. [more Administration]

10 Up-and-Coming Open Source Apps
Matt Hartley explores applications you probably never heard of, including Gutenprint, Openads, Eraser, MPlayerOSX, and FreePOPs. [more Administration]

Adenin Beefs Up Intranet Solution IntelliEnterprise
Version 9 offers some impressive improvements, including new search functionality, tag clouds, profile pages, and PDF integration. [more Administration]

Why Everyone Should Use Google Calendar
Google calendar is such an easy and powerful tool for so many things that have little or nothing to do with your actual appointments and schedule, that everyone should use it, Mike Elgan writes [more Administration]

IT Adoption of Vista to Begin in 2008
A new report predicts Windows Vista deployments among enterprise customers are preparing to take off – just as soon as the first service pack arrives. [more Administration]

Microsoft CEO Sees Opportunities for Growth
Steve Ballmer sees big gains in the BRIC countries. [more Administration]

Why Ubuntu Linux Tops Debian
Debian, while secure, stable, and highly customizable, is not as user friendly as Ubuntu. [more Administration]

Take Charge with Office 2007 Themes
One of the new features in Microsoft Office 2007 that has everyone talking is Themes. Discover how this new feature can improve your everyday productivity and efficiency while helping you create attractive, professional-looking documents and presentations with minimal effort. [more Administration]

Migrating to Linux? Use These Open Source Apps
Resisting a switch to Linux because you think key applications are not available? Check out these great open source alternatives. [more Collaboration]

RSS Options for the Desktop and Beyond
RSS feeds aren't just for the digerati. New options make receiving information easier than ever, both in the office and on the road. [more Collaboration]

Who's Afraid of Google? The New Evil Empire
Will Google hurt the software business like it has damaged the publishing and news businesses?

Microsoft vs. Open Source: What's 235 Patents Among Friends?
Analysts talk about Microsoft’s claims that open source software infringes on 235 of its patents. Is it just routine FUD, or are we headed into litigation hell?

IBM Jams with Online Brainstorming
Big Blue has taken its in-house discussion set-up and turned it into a thriving new business service.

Don't Settle for an Unsuitable Intranet
Know your resources and learn about the latest intranet technologies before you build or buy a corporate portal.

Avoid Common Blogging Blunders, Part 2
Those who write corporate blogs should organize content by context, keep the blog on a schedule, syndicate the content, and more.

More PHP Basics, Part 2
P.G. Daly gives an example of how to use PHP -- the popular scripting language -– to interact with a mySQL database.

Zend Goes Straight to The PHP Core

PHP developers have had little choice in where they actually get the latest version of PHP. Zend, the commercial backer of PHP, is now offering another choice.

Case Study: RedDot Speaks Powerwave’s Lingo
The global supplier of wireless solutions selects RedDot to manage and deliver multi-lingual content across its Web sites and customized extranets for key customers.

Big Clients Drive Intranet Dashboard's Success
Intranet Dashboard, which has won two Intranet Journal awards, is used in 46 countries by more than 500 clients.

Does Vista Make Sense for Business?
The new OS features improved security, but some existing applications might not run under Vista, so your company will need to invest in serious testing time before deployment.

Intranet Dashboard Lights the Way
This intranet creation tool offers apps that provide group calendaring, forums, centralized online storage, and more. One fun app -- "sports tipping" -- lets employees place friendly bets on games.

Dealing with Difficult Users (Help Desk, Part 3)
Help deskers must know how to handle frustrated cubicle dwellers as well as mange their own emotions and reactions.

It's Not About the Byte: Creating a Human Help Desk, Part 1
Paul Chin examines what it takes to run a technical support help desk and the skills needed to avoid becoming Nick Burns, Saturday Night Live's obnoxious tech support guy.

Eight Requirements for an Online Marketing Library
Under-pressure marketing managers have developed their own online libraries, with the goal of making all marketing and sales materials easily accessible and always up to date.

Project Management for Big and Small
AtTask project management software has grown into an enterprise-ready scalable solution that can easily take part in a larger project architecture, yet maintains the ease and personality of a small office solution.

The Value of User-Generated Content, Part 3
Using user-generated content in a corporate environment can be tricky without some level of content oversight, but you have to know how much control is too much.

Stellent Applies Its Rules to Records Management
Stellent's latest application will allow companies to apply records and retention policies in a consistent, legally defensible way across the enterprise.

The Value of User-Generated Content, Part 2
If your organization chooses to integrate user-generated content into its official intranet, the best way to avoid having to implement an overly controlling content submission process is for users to show that they can be responsible for their own content.

Building an Internal Blog with WordPress
If your business is thinking of taking the plunge into blogging, P.G. Daly says there's no better choice for a trial run than Wordpress, an open source blogging application written in PHP.

The Value of User-Generated Content, Part 1
The increased prevalence of user-generated content — discussion groups, blogs, wikis — on the Internet has caused these media to seep into enterprise environments. But does it have a place on the corporate intranet?

Large Companies Win Top Intranet Designs
The winners of the Nielsen Norman Group annual intranet design contest are mostly large companies with well-known names, but we can all learn something about intranet design from what they've done.

Support! Support! My Kingdom for Support!
Unlike software packages with a central focus, multi-discipline and multi-module corporate systems such as ERPs and intranets involve so many different groups that it makes it difficult for a centralized help desk to provide all the necessary answers to users' problems.

Five Questions to Consider Before Migrating to VoIP
Do you know what to expect from an enterprise-wide implementation of VoIP? Are you truly ready to take the leap? These questions will guide you to an informed answer.

Supporting Key Business Decisions: Do You Make the Grade?
Information technology is crucial to business operations because it provides data, information, and analyses that drive critical business decisions. But just because the capabilities exist doesn't mean they can provide the support needed for decision making.

Human-Centered Intranet Design
Developers need to have a deeper understanding that regardless of what technology allows them to do, the end product must conform to the natural way in which humans work.

Multi-Tier Intranet Ownership
The biggest ownership mistake involving large multi-disciplinary intranets is to appoint a single department as the sole governing body of the system.

Eliminating Employee Burnout in IT
With the end of the year approaching, it'a good time to make sure you're aware of the signs of employee burnout and what you can do to combat it.

The Evolution of Corporate Communications
Effective corporate communication involves not only the message itself, but also the medium that carries and delivers it. The use of e-mail is giving way to RSS, podcasts, and video messages.

Skeletons in Your Intranet Closet: Legalities of Content Use
If it ever gets out that your organization is making use of content that oversteps the boundaries imposed by the copyright holder, it can land your company in a lot of legal hot water. Part One of Paul Chin's series on the legalities of content use.

Microsoft to Tackle Office 'Overload'
Colin Haley of InternetNews reports back from Microsoft's Professional Developers' Conference, where the next version of Office has been unveiled.

MindManager 6 Takes It Up a Notch
The latest version of Mindjet's MindManager visual planning and collaboration tool features enhanced integration with Microsoft products and makes it easier to create incredibly slick and versatile maps.

Establishing Intranet Content Credibility
The credibility of the content providers translates to the credibility of content, which in turn translates to the credibility of the intranet as a whole.

Providing Equal Access: Implementing Information Kiosks
Every organization has a fundamental set of resources that can be considered essential services. Access to the Internet, e-mail, and more importantly, corporate resources only available through an intranet, are no longer seen as a privilege but a necessity and a right.

Something to Watch Over Your Intranet
Software to monitor Web sites and intranets for broken links and poor performance is nothing new, but Watchfire's new Intranet Standards module for its WebXM product monitors your intranet for compliance and privacy problems and much more.

VoIP: Is It Ready for the Enterprise?
At first glance, VoIP sounds like a great way to save money on telephony infrastructure within an organization. How does it work? What additional technologies do you need? What are the pros and cons you need to consider before taking the leap?

Building a System from an Intranet Fragment
There are going to be times when a substantial portion of an intranet will have to be severed from the main corporate system and moved somewhere else. Is it possible for a single, solitary limb to grow a new body?

Podcasting and the Enterprise
Podcasting uses an RSS file format and a subscription model. Much like blogging has made it seem like everyone is a publisher, podcasting will most likely follow suit and make everyone seem like a broadcaster.

MadCap Sends Aid to Help Documentation Writers
Flair, a software tool from MadCap Software that assists Help documentation writers, is hoping to pick up where Macromedia's RoboHelp left off.

With Globalization, All Intranets Are Local
In a smaller, more connected world intranets have to appeal to people from all over the world while also aiding business processes. Given the sometimes vast cultural gap, is there a difference between European and American intranets?

Debunking Five Common Intranet Myths
Over the years, Paul Chin has received many e-mails from readers with some pretty wild, and even dangerous, misconceptions about intranet development and management. Here he takes a look at five of the most common intranet myths.

Going to the Dark Side: The Dangers of Renegade Development
What can intranet owners do to prevent skilled non-IT developers from answering the siren song of the dark side and becoming full-fledged renegade developers?

Enterprise Information Portals: The Logical Next Step?
Paul Chin says that enterprise information portals and a well-developed, content-managed intranet are not the same thing, but rather separate solutions that accomplish similar goals for different user needs.

Delivering Business Intelligence to Your Intranet
P.G. Daly takes a look at the latest version of ReportNet from Cognos, a popular business intelligence suite that allows users to present data in a variety of formats.

Guilt by Association: Effects of Unofficial Sites and Applications
As intranet developers and owners, Paul Chin says we have to prevent non-sanctioned internal Web sites and applications from adversely impacting users' perception of the official corporate intranet.

Introduction to Disaster Recovery Planning
Almost all organizations rely on some form of technology to manage the various parts of their operations. A disruption to the availability of any of these resources, if even for a few hours, can have serious consequences for their ability to function at normal capacity.

There's No Mold for Intranet Success
Nielsen Norman Group once again chose ten of the best intranets in the world to include in its in-depth report on what companies are doing well when it comes to intranet design.

Six Keys to Thriving During Organizational Change
Whether you choose to make a change or you have it thrust upon you, changes in your job and organization are inevitable.

To Be, or Not To Be: Intranet Justification
An intranet is a community — made up of technology and personnel — that represents and supports an organization's collective knowledge and culture. And as such, the benefits of an intranet are not always apparent.

Are Your Visitors Seeing What You Think?
A remarkable study measuring the hummingbird-like behavior of your site's visitors is being used by some to generate two to three times the response rate from visitors, at little cost to site owners.

The Problem with Jack-Of-All-Trades Intranets
The lack of a focused goal may cause intranet developers and content owners to over-develop, resulting in a Jack-of-all-trades (JOAT) system, when a much smaller solution would suffice — and is probably preferred.

Intranet New Year's Resolutions
While a failure to carry out New Year's resolutions may have a more profound effect on you than anyone else, a failure to carry out intranet initiatives will impact an entire user community.


Administration Archive




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