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  Thursday July 9, 2009

Chapter 2

The Elements of Intranet Style

By Eric Brown and James W.Candler

 

New

Excerpts From

Chapter Two

"Okay, NOW You Can Think ..."

 

DESIGN
 

Architecture and Aesthetics?


ARCHITECTURE:

YOU DON'T HAVE TO BE FRANK LLOYD WRIGHT. JUST GET IT RIGHT THE FIRST TIME.


The architecture of the Intranet is the logic of access and navigation to various features. For example, if real-time organizational charts are an important Intranet feature, it is essential that the architecture of the site makes getting to those charts easy and intuitive and that, when the user arrives, the charts are more informative than a DOS screen or a mainframe text screen in the "old" system.


 


Architecture should be both logical and intuitive. Architecture should be a clear, logical progression, for example, from org chart, to mission, to objectives, to services of the particular area.

AESTHETICS:

WHAT DOES AESTHETICS HAVE TO DO WITH A BUSINESS SITE? ISN'T THAT FOR ARISTOTLE OR SOMEBODY LIKE THAT TO TALK ABOUT?


Aristotle is dead. You are here now with an opportunity. Once there were DOS screens and Macintosh screen "Desktops." Those people using DOS were "too busy" and "too serious" to bother with "Fisher-Price" Mac computers. Then Bill Gates developed Windows, an inadequate emulation of the decade-old Mac system. As we all know, Windows is clumsy, prone to freezing,
and, all in all, just a mere shadow of the Mac in all its elegance.

On the Intranet, let's do better than Bill. Let's get it right the first time. To be successful, an Intranet should be graphically sophisticated, consistent in design, and elegant in GUI (graphical user interface). This simple elegance of design will invite the user to the Intranet services while making those services easier to access.

A Style Book is an inexpensive way to avoid expensive cyber mistakes.
(No, we. re not talking about Vogue.)

USA Today looks quite different from the Wall Street Journal because each has its own philosophy, its own style, and its own style guide to ensure that both the appropriate philosophy and style of conveying information are followed. USA Today color codes each section; it uses
bright pictures and colorful graphs. The Wall Street Journal, well, it. s the Wall Street Journal.

In the same way, different corporations have different philosophies about what information should be presented on an Intranet and how that information should be displayed. A Style Book is an excellent way to make those decisions before there is a cyber explosion of conflicting approaches, clashing creativity, or lack thereof, at your corporate Intranet.

HOW WOULD I DEVELOP A STYLE BOOK?
We confess to a conflict of interest here. See the CD-ROM, the Intranet Style Book Template at web site: www.corporate-ave.com. We think it. s super-helpful and a mega-money saver. (Do you want false modesty or refreshing candor?) NEXT?

 

A LOT OF BORING PEOPLE SEEM TO THINK FRAMES IS SOMETHING I SHOULD KNOW ABOUT. MUST I?

Well, yes. Frames is one of those architectural, navigational decisions you will have to make.

 

OK. TELL ME ABOUT FRAMES.


For an Intranet, frames are several block-like divisions on a web page. Usually, the functional result is that part of the page has a frame which becomes a navigational bar. On this page [see below],for example, note that the frame allows the user to investigate three different areas of Corporate Communication: Presentations, Articles, and Seminars.


Bottom Line:


Remember the Mac; forget DOS. Let' s get it right the first time.

A Style Book is a means of avoiding expensive and embarrassing on-line mistakes.

Frames sound boring, but are a strong organizational device.

 

< Table of Contents


Design: Function Married to Form >


To purchase or find out more about The Elements of Intranet Style go to fatbrain.com  or  Communications Associates.


The Authors

Eric Brown founded his consulting firm Communication Associates in 1980. His clients include major Fortune 500 companies who use his presentation design, communication training, writing services, and web expertise in many contexts. He is author of Throw Away Your Pencil: Writing with a Word Processor (Prentice-Hall), of The FedEx Personnel Division Intranet Style Book, is a Houghton Mifflin Finalist, a writer for Hearst publications, and many professional journals.

James W. Candleris currently Vice President of Personnel Systems and Support at Federal Express where he has worked for the last 18 years. In that time he has been responsible for the design, development, and maintenance of the company's on-line, reql-time human resource information system called PRISM. PRISM has resulted in all employees being able to access personal, benefit, and similar HR information at the stroke of a key. Most recently he has led the development of Personnel.link, the FedEx Personnel Division corporate Intranet.He has presented across the nation and written frequently for IHRIM.link: A Publication of the Association of Human System Professionals where he has also served as editor.


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  Of Interest
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An empathetic, sympathetic and all around hilarious take on today's technology oriented workplace.