Managing Knowledge: A Practical Web-Based Approach
by Wayne Applehans, Alden Globe, Greg Laugero

Published by Addison-Wesley
Jan.99; $29.95US; 0-201-43315-X 128 pages

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This book takes you step by step through a proven intranet KM methodology. Covering both practical and theoretical issues, the authors offer proven techniques on how to leverage knowledge to increase productivity, reduce learning curves, and take the corporation to a higher level of profitability. They demonstrate how to begin the task, keep it moving forward, and overcome cultural, political and organizational barriers to success. Managing Knowledge  shows how to evaluate intranet content in the context of corporate goals, and then how to implement an intranet-based knowledge management strategy that reflects these goals and critical business processes. You'll be able to identify valuable nuggets of information (corporate intellectual capital) and link them to corporate information cycles before deploying an internal Web. Furthermore, you'll learn how to measure intranet return on investment and adjust your knowledge management strategy according to the results.

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