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P.G. Daly's Intranet Talk:
Basic Intranet Guidelines and Standards
Page II

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Format and Design Standards

  • The navigation design should be consistent with and adhere to the standard. That is, each page must have a navigation bar (graphics or text) with links to the "Site Map", the "Search Engine", a link back to where the user came from (for example, a department home page, table of contents, etc.) and a link to the main Intranet page.
  • The first web page of a business or department site must contain the following information:
    • Primary contact e-mail (mailto) and phone number
    • Date last revised/updated
    • Standard link back to the Business home page and the Intranet main page.
  • Pages beneath the first page in a department site must have a link back to the first page of that site. For example, an Accounting Department Home Page in Business "A" would have a link back to "A" Home Page, the Search Engine, Site Map, and Intranet Home. A Sub-page within this Accounting site would have at a minimum, a link back to the Accounting Department Home Page so as not to strand the user in a virtual never-land.
  • The "<TITLE></TITLE>" tags of HTML documents should follow the following format to enhance searching:
    • Business - Department Name - Content Description
    • For example -- "Business "A" --Communications - Employee Newsletter"
  • Do not use "under construction" signs. Web sites are always under construction. Do not activate links without content.
  • Web sites should be written following standard HTML as opposed to proprietary, browser dependent extensions of the language.
  • A single, global directory will be maintained containing company and product logos. All logos must adhere to company logo standards (which are maintained by the Internal Graphic Design Department). The Webmaster can assist you with logo issues.

 

Suggested Software Tools

The following are the suggested and supported software tools for authors:

Tool Name (Vendor)

What for?

Dreamweaver Studio(Macromedia)

Dreamweaver
HomeSite (Allaire)

Web Authoring

Adobe Acrobat

Create/Edit PDFs

Fireworks (Macromedia, included in Dreamweaver Studio)
Paint Shop Pro (Jasc)
Photoshop (Adobe)

Web Graphics

WS_FTP (Ipswitch)

File Transfer

 

Suggested Training for Authors

The following is suggested training for authors based on job role/degree of web involvement:

Description of Role

Suggested Training

Business Author/Primary Intranet Coordinator

  • HTML I, II, II
  • Macromedia Dreamweaver (or other web authoring tool)
  • Working with Adobe PDF's
  • Working with Web Graphics (using a tool such as Fireworks, Paint Shop Pro, Photoshop, etc.)
  • Consider - CIW Foundations Track for HTML, Internet and Networking Fundamentals Skills Training

Content Maintainer (example: maintaining existing content on a site already created)

  • HTML I (Class I at a minimum)
  • Macromedia Dreamweaver (or other web authoring tool)

Training such as the ones listed above can be obtained from local training vendors. Webmaster recommends using the "Company Standard Computer School" locally. Company Account Representative Information can be found here.

Forum Administration Guidelines

The Webmaster centrally manages the Sitescape Forums on the Intranet. All new Summits and Forums are requested through and created by the Webmaster (unless other arrangements are agreed upon). User and Security administration for the Forums is managed centrally except for the Sales and Accounting Department Forums, which are managed by the individual departments due to the high volume nature of their forums.



 

So, there you have it... An insiders glance at my Intranet's procedures and standards as if you surfed there yourself. Hope they give you some food for thought. I'd love to hear from anyone who has comments or would like to share their own guidelines.

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The Author

P.G. Daly is Webmaster for the intranet of a large durable goods manufacturing company. In addition, P.G. writes for several online publications and does freelance web design and consulting. P.G. welcomes your feedback at paulag@enter.net .

More Intranet Talk

--Using the Intranet to Improve Internal Sales Communications
--Giving the Intranet a Facelift
--A Sure-Fire Way to Drive Traffic to the Intranet
--Basic Intranet Guidelines and Standards
--Thoughts on Intranet Directory Structures
--The Intranet Users Have Spoken Part III: Designing and Conducting the Survey
--What Happens When the Intranet Users Have Spoken? Part II
--What Happens When the Intranet Users Have Spoken?
--The Technical Skills Required of an E-Business Organization
--The Intranet Top-Down Sell or Grassroots Effort?
--How Others Create and Manage Intranet Content
--What is the Technical IQ of your Company? Your Intranet Could Depend on it.
--Authoring Tool Standards Critical? Or Form Over Function?
--Creating and Managing Content
--Organizational Structure and Its Impact on an Intranet?
--Build It And They Will Come?

Of Interest
· More P.G. Daly

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