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Intranet Design

Top Ten Intranet Design Mistakes


By Vincent Flanders

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Mistake #7 Flash

While I firmly believe Macromedia Flash has its place, it generally has no place on Intranets. Leading usability expert Jakob Nielsen believes Flash is 99% bad and I believe Jakob is 100% right, but 50% wrong and I discussed this issue in depth in my article Jakob Nielsen, Darwebinism, Dog Shows and Web Design. Flash is perfect for Web sites where there is no accountability -- movie and music sites and Web design firms' sites. If I've said it once, I've said it a dozen times and I'll continue to say it -- the goal of Intranets is to dispense information and Flash just isn't an appropriate tool.

Here's another interesting article about the problems of using Flash and even Macromedia realizes there are problems with how designers use the product. They've written an article entitled Macromedia's Top 10 Usability Tips for Flash Web Sites and their suggestions can be used as a foundation for good usability -- not just Flash usability.

Just as designers create non-functional pages, it's even easier to create non-functional Flash pages. Too many designers fail to write code to check if the Flash plug-in is supported by a visitor's browser. Hey, in the example above, I didn't check. Hope you can see it!

Another problem is the "Skip Intro" button found on Flash pages. I've discussed this problem on my site (requires RealAudio.)

If Flash is so bad, why is there a movement to use it on Intranets? Quite simple. Folks designing sites are bored because being an HTML jockey and creating Intranets is hard, unexciting work. Flash is also a resume builder and good Flash designers are in high demand and can make a lot of money.

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Mistake #8 Forgettng that "Text is text and links are links"

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Author

The creator of the award-winning site Web Pages That Suck and co-author of the book of the same name, lists the top 10 mistakes he's found while consulting for Fortune 1000 corporations. Hint: the image is one of them. do not use this type of image

To contact Vincent with topics you'd like to see covered in the Intranet Design Guru Column or for any other reason: vincent@flandersenterprises.com

Mistake #1
Splash Pages
Mistake #2
Keeping Unnecessary Design Items
Mistake #3
Using the same design for the corporate Web site and the corporate Intranets
Mistake #4
Forgetting the Japanese!
Mistake #5
Forgetting that the "Top's Gotta Pop"
Mistake #6
Poor navigation
Mistake #7
Flash
Mistake #8
Forgettng that "Text is text and links are links"
Mistake #9
Not testing your site with different browsers and different systems
Mistake #10
Too much content

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