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AskMe Updates Knowledge Management Solution

Intranet Journal Staff

04/05/02

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AskMe Corporation, a provider of knowledge management solutions, recently announced the availability of a new version of its flagship product, AskMe Enterprise Version 6.5.

The company said AskMe Enterprise delivers employee expertise, directly to other employees blocked on critical tasks, exactly when they need it most. New capabilities in the product include automated best practices, automatic experts' profile creation, the addition of a number of methods for accessing and delivering knowledge, integrated real time collaborative services, and analytic capabilities.

"As the magnitude and the pace of external pressures on companies grow, new focus is being placed on technologies that significantly improve critical business processes and leverage existing investments in intellectual capital to accelerate process cycle times and eliminate bottlenecks," said Carl Frappaolo, executive vice president and co-founder at The Delphi Group, an analyst firm. "AskMe Enterprise creates a competitive advantage by delivering employee expertise at the point of need, and increasing the speed and effectiveness of execution in an organization."

According to AskMe, the product includes a Business Rules and Workflow engine of that enables organizations to define scenarios and appropriate actions that the system should take when an employee faces a critical business issue. These actions are automatically triggered when the system identifies a matching scenario.

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