Application

Feature

Impact

Blue Pages

Employee Look-up Directory

Most commonly used application.

Services more than 1 million hits/day.

Accessed by over 400,000 users globally.

Saves IBM $10 million annually.

Instant Messaging

Sametime capability lets users know who’s online and available.

More than 60% of IBM’s 300,000+ workforce send over 2 million chat messages/day.

e-Meetings

e-Meeting advisory and capability.

2nd most popular tool at IBM. 

Over 65,000 e-Meeting users spend 47,000 person-hours in e-Meetings every month.

Saves IBM over $4 million/month by reducing travel and meeting expenses.

Persona Page

Personalized vehicle for obtaining information on employees.

My News

Users choose from 300 channels for internal and external news feeds.

My News saved the company more than $2 million annually.

Scorecard

Provides up-to-date information on key performance measures, including employee status, performance by business unit.

e-HR

Provides complete access to career and financial information, health and life insurance benefits, and expense applications.

In 2000, IBM saved $2 million.

User satisfaction increased from 40% - 90%. 

e-Learning

IBM’s Global Campus facilitates e-Learning online.

More than 200,000 IBM employees have benefited.

In 2001, IBM saved $395 million by delivering 43% of all employee training via distributed learning.