Intranet Journal   Earthweb  
Images Events Jobs Premium Services Media Kit Network Map E-mail Offers Vendor Solutions Webcasts

   Intranet Journal Subjects
Search Earthweb

Privacy Policy



internet.com
IT
Developer
Internet News
Small Business
Personal Technology
International

Search internet.com
Advertise
Corporate Info
Newsletters
Tech Jobs
E-mail Offers

internet commerce
Be a Commerce Partner
















 

[ Home | Discussion Forum | How Do I... | Lotus Notes Intranets | Microsoft SharePoint | Products | Shopping  ]

free news!

Resolving Conflicts on Intranet Teams (Leadership, Part 3)


Paul Chin
(www.paulchinonline.com)
9/11/2006

Go to page: 1 2 3 

Printer Friendly Version

When things are calm and everything is running smoothly anyone can appear to be a good leader. They can say the right things to the right people, do a little internal PR to embellish their past achievements, and play the role of bobble-headed pseudo-psychiatrist.

During difficult times, however, true leaders are revealed. It's the difficult times that separate those who take the reins and tackle the problem head-on and those who cower in a washroom stall, waiting for the dust to settle. How intranet leaders respond to difficult and unexpected situations will define them and determine how those under them will, in turn, respond to their leadership.

Here, in Part 3 of my series on intranet leadership, I examine one of the most common intranet leadership situations: Resolving conflicts between intranet members.

Intranet Leaders as Peacekeeper

An intranet involves the interaction between developers, designers, subsite leaders, content owners, and business analysts. Each group -- all vital to the overall success of an intranet -- sees the system through a different lens and has its own idiosyncrasies and language. They each have their own set of responsibilities, priorities, and, of course, problems. The interpersonal dynamics between all these different groups can get a little ... interesting, to say the least. At the helm of this motley crew of professionals is, hopefully, a sort of air traffic controller: the intranet overseer.

Regardless of how well all of these groups and individuals work with one another, there will be times when one ends up butting heads with another. This is a natural part of any large collaborative effort. After all, it can't be a frolic in the garden all the time; this isn't a Disney movie.

When these conflicts occur and can't be resolved between the groups or individuals themselves, it will be up to an intranet leader to smooth things over -- to act as a neutral and nonpartisan mediator.

In order for this to work, however, everyone needs to respect the decisions and actions of the leader. The leader must be seen as an intelligent person of authority or they won't be taken seriously.

Go to page: 1 23

Printer Friendly Version


Other Resources
from Intranet Journal
  • Intranet Journal Discussion Forum
  • The Importance of Intranet Leadership, Part 1
  • The Importance of Intranet Leadership, Part 2
  • from JupiterWeb

    email this page


    Tutorials
    and more at:
    Intranet Journal's Tutorials
    Intranet Journal Favorites

    Creating a PHP-Based Content Management System

    The Spyware Guide

    Introduction to Microsoft SharePoint Portal

    Intranet Journal
    Part of the EarthWeb Network

    Managing Editor
    Intranet Journal

    Tom Dunlap

    EarthWeb Home Page
    Jupitermedia Home Page

    Media Kit





    JupiterOnlineMedia

    internet.comearthweb.comDevx.commediabistro.comGraphics.com

    Search:

    Jupitermedia Corporation has two divisions: Jupiterimages and JupiterOnlineMedia

    Jupitermedia Corporate Info


    Legal Notices, Licensing, Reprints, & Permissions, Privacy Policy.

    Advertise | Newsletters | Tech Jobs | Shopping | E-mail Offers

    Solutions
    Whitepapers and eBooks
    Intel PDF: Virtualization Delivers Data Center Efficiency
    Intel eBook: Managing the Evolving Data Center
    Microsoft Article: BitLocker Brings Encryption to Windows Server 2008
    Symantec eBook: The Guide to E-Mail Archiving and Management
    Microsoft Article: RODCs Transform Branch Office Security
    Go Parallel Article: James Reinders on the Intel Parallel Studio Beta Program
    Avaya Article: Advancing the State of the Art in Customer Service
    Adobe Acrobat Connect Pro: Web Conferencing and eLearning Whitepapers
    Avaya Article: Avaya AE Services Provide Rapid Telephony Integration with Facebook
    Go Parallel Article: Getting Started with TBB on Windows
    HP eBook: Storage Networking , Part 1
    MORE WHITEPAPERS, EBOOKS, AND ARTICLES
    Webcasts
    Intel Seminar: Efficiencies in Hardware/Software Virtualization
    HP Webcast: Disaster Recovery Planning
    Go Parallel Video: Performance and Threading Tools for Game Developers
    HP Video: StorageWorks EVA4400 and Oracle
    HP Webcast: Storage Is Changing Fast - Be Ready or Be Left Behind
    MORE WEBCASTS, PODCASTS, AND VIDEOS
    Downloads and eKits
    IBM TCO eKIT: Your IT Budget is Under Attack, Get in Control
    IBM Energy Efficiency eKIT: Learn How to Reduce Costs
    30-Day Trial: SPAMfighter Exchange Module
    Red Gate Download: SQL Toolbelt and free High-Performance SQL Code eBook
    Iron Speed Designer Application Generator
    MORE DOWNLOADS, EKITS, AND FREE TRIALS
    Tutorials and Demos
    Microsoft Article: Silverlight Streaming--Free Video Hosting for All
    Featured Algorithm: Intel Threading Building Blocks - parallel_reduce
    HP Demo: StorageWorks EVA4400
    MORE TUTORIALS, DEMOS AND STEP-BY-STEP GUIDES

    -->