Open Text Gets the Message on E-mail Archiving

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Open Text Gets the Message on E-mail Archiving


Tom Dunlap

6/25/2007

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Open Text has hit the books this summer and, with a focus increased archiving needs at schools and businesses, produced an upgraded FirstClass Collaboration Suite 9.0.

At the National Education Computing Conference in Atlanta, Open Text -- the largest independent provider of enterprise content management software -- today announced the release of the 9.0 suite, the latest version of its integrated communications and collaboration software for learning organizations and businesses.

This new release provides customers with new and improved features including support for archiving services to address compliance risks, extended mobility support, and feature enhancements in key applications including mail, contacts, and calendars.

John Myers, vice president of the FirstClass Division of Open Text, said the need for archiving solutions is growing as legal and regulatory mandates require schools and universities to retain e-mail and other important records.

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"FirstClass 9.0 provides a flexible, highly integrated messaging archiving option that is extremely easy … to deploy," Myers said. "Other enterprise-class messaging systems require expensive third-party add-ons to achieve the same results. By listening closely to our customers we've delivered a wide range of feature enhancements in FirstClass 9.0 that meet the needs of the users within those organizations."

FirstClass 9.0 offers integrated applications that let you create collaborative online communities that securely connect people and resources via any Internet-accessible device. FirstClass enhances communication within a secure networked environment with applications such as e-mail, instant messaging, calendars, contact management, workgroup collaboration, Web publishing, blogging, and now archiving.

Other highlights of FirstClass 9.0 include:

  • FirstClass Archive Services -- Developed to address growing legal and compliance issues, FirstClass Archive Services provide policy-driven automatic archiving capabilities at the server level. Retention policies can be specified on a per-group basis and archived messages can be accessed by the Archive administrator to prevent tampering.

  • Unicode Support -- Support for Unicode enables FirstClass applications to include all possible national characters. This includes messages, document bodies, forms fields and even system data such as names, user Ids, and passwords. Unicode support is also fully integrated into FirstClass Internet Services for seamless inbound and outbound mail and Web publishing.

  • Application Enhancements -- Users can now combine multiple calendars into one view. Each calendar can be color-coded and easily displayed or hidden in the combined view. New sorting options have been provided for contacts, and contact addresses can be automatically mapped using popular Internet-based mapping services.

  • Navigation Enhancements -- The new InstantSearch feature provides a powerful tool for quickly filtering all fields displayed in a given application window. The Launch Bar can now be customized by administrators and end users.
  • The FirstClass Division of Open Text is a leading provider of cost-effective, highly scalable, and feature-rich messaging, and collaboration solutions that enable education organizations and businesses to connect people and content within secure online communities. Over 3,000 organizations and 9 million users worldwide are currently using FirstClass.

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