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Open Text has been busy this year, rolling out several significant upgrades in the translation and compliancy arenas.

The company, one of the global leaders in enterprise content management, announced upgrades that help customers translate, manage, and synchronize multiple websites worldwide. It's part of the Open Text Web Solutions for Multi-Sites package, which gives customers the ability to develop a global Web presence. It helps large enterprises share corporate information, leverage existing translation tools such as Across Systems, and personalize the user experience. For small and mid-size businesses, it provides a simple and cheap tool for expanding globally.

The challenge of managing global websites is growing, because many companies are trying to establish their brands in far-flung markets. Customer communication in a local language is more important, and it's critical for companies trying to expand in key markets.

"The challenges of building an effective Web presence across diverse markets around the world are greater than ever, as user expectations become increasingly sophisticated," said Daniel Kraft, a senior vice president at Open Text. "With the latest release, we've made it easy to share and distribute content on a global basis to ensure consistent branding, and to attract and engage visitors in their native language on a site that is personalized to reflect their culture and needs."

For organizations with a global presence, Web Solutions for Multi-Sites adds new content distribution services that make it easy for Web localization teams to share and update content via a centralized content pool. Team members are automatically notified when content changes or updates become available. Once localized content is added to this pool all countries that use the same language can use this content for their local websites.

The new tools translate into some happy customers, so far.

"We manage 43 websites in 27 languages with Open Text Web Solutions," said Carsten Rheker, Internet project leader for Phoenix Contact. "For our Web editors the system is very easy to use, because all the workflows can be driven through the same Open Text user interface. With just a few mouse clicks the language can be selected and the translation process started. From there, it runs automatically."

Open Text Lawyers Up

Open Text also announced that it's extended its eDiscovery solution to its Open Text eDOCS customers. Now organizations -- particularly corporate legal departments -- will be able to significantly minimize the need for third-party processing and control the high costs of legal reviews by culling irrelevant information.

The tools are being offered through a strategic relationship with Recommind, the leader in search-powered information risk management (IRM). The solution combines Recommind's Insite Legal Hold application with the Open Text ECM Suite.

The combination addresses the critical need for eDiscovery in an era of growing regulatory and legal challenges. Open Text eDOCS customers will gain expanded eDiscovery capabilities woven into their overall content, records, and email management practices.

"Extending the functionality of the Early Case Assessment solution to include Open Text eDOCS is a key development in addressing the need to minimize information risk and increase litigation and investigatory efficiency for many companies," said Robert Tennant, CEO of Recommind. "This is a natural extension of the Open Text eDOCS search capabilities we developed for our MindServer Search customers and an important next step in our Open Text partnership."