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Intranet success can really only be summarized by one simple question.

Do most, if not all, of your employees rely on the intranet every single working day?

If the answer to that question is a resounding yes, congratulations! Carry on! No need to read further. For those of us who still struggle with user adoption and wonder why the old adage "if I build it, they will come" is not holding water with the intranet ... this article is for you.

Many organizations have had huge success with their intranet sites, but not many can match the District of North Vancouver (DNV), and their intranet District Junction. Built with the intranet software, Intranet Connections, DNV has cultivated their intranet to be the #1 place all employees go for corporation information. Their users not only visit the intranet daily, they rely on it. The following tips show how they achieved this widespread adoption of the intranet.

Rick Pratt, ITS Manager, District of North Vancouver, said: "At DNV our intranet has been the go-to place for everything company related going on 10 years. If we take the site down for upgrades or maintenance, our help desk calls are off the charts. The success of our intranet can be attributed to a KISS principle combined with the following 6 simple getting started rules."

Rule 1: Buy don't build

Buying is less expensive overall and provides more functionality for less headache than building your own intranet.

Rule 2: Don't manage by committee

Select two -- three tops -- staff that will be responsible for your intranet and let them guide its evolution. Invite input from all departments but leave the decision-making up to the core group (including which intranet software product to buy).

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